Medtronic MyCareLink Smart - NOT WORKING, BUT THERE IS A FIX

Medtronic MyCareLink Smart - NOT WORKING, but I found a fix.

I had not sent in a transmission in a while, and needed to send one in this morning, but when I tried to start the application on my Android phone it wouldn't work.  I tried it on another phone, uninstalled it, reinstalled it and it still wouldn't work.

Medtronic was NO help, no one available on the weekends but I found the fix in this note:

I experienced the same crash that others were experiencing.  Medtronic’s called a person on 12/20/2017 and told s/he it’s a known issue and to “turn off developer options” and then it will work correctly.

So I found this message in the reviews in the Android PlayStore when I went to re-install the application.  I’m not sure if Apple phones are affected.   

So if you are experiencing this problem, make sure your Developer Options are turned off.

I had to put in my seral number again.

The updated application came down on 12/1/2017 and if hadn’t used the application since then it wouldn’t work.

THIS IS TOTALLY UNACCEPTABLE BY MEDTRONIC AND I’VE TOLD THEM SO TODAY.

 

1 Comments

Developer Options - You have helped so many

by MartyP - 2017-12-24 16:43:23

If you have an android phone (mine is a Samsung S7, and have downloaded the APP and need help turning off the Developer Options, let me know and I'll try to help you .....

You know you're wired when...

You make store alarms beep.

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